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FAQs

WHAT ARE THE DELIVERY CHARGES FOR ORDERS FROM THE ONLINE SHOP?

The delivery charges depend on the weight of the product including packaging as well as your location. An online calculator will process your sale data and notify you with an accurate amount before you make the purchase. KD 2.500/- Flat delivery rate within Kuwait.

WHICH PAYMENT METHODS ARE ACCEPTED IN THE ONLINE SHOP?

Madame Bijouxx accepts payments through Tap- Online Payment solution and Cash on delivery for select customers.

HOW LONG WILL DELIVERY TAKE?

Deliveries within Kuwait can be expected to arrive on the same day of purchase or the next day. If an order is placed over the weekend, you can expect it at the start of the following week. International deliveries can be expected within 2-5 days with exceptions of delay due to public holidays.

HOW SECURE IS SHOPPING IN THE ONLINE SHOP? IS MY DATA PROTECTED?

At Madame Bijouxx, a customer's trust is our priority. Thus, we, solely have access to your data and do not outsource it to any third party.

WHAT EXACTLY HAPPENS AFTER ORDERING?

After purchase, we at Madame Bijouxx process your order, wrap it up, top it with a bow and then ship it off to you, hoping to bring you complete satisfaction.

DO I RECEIVE AN INVOICE FOR MY ORDER?

On purchase of a product, you will receive an electronic confirmation as well as an invoice via e-mail. You will also receive a physical invoice attached to your packaged delivery.
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